Store Policy

Store Policy

Payments

Major Credit Cards, PayPal and prepaid orders by Western Union or U.S. Postal Money Orders. Credit card are automatically process by the system upon order submit not delivery date. When sending a Money Order payment, include your order # and mail 10 days before delivery date to:
J R ROSES, Inc
7963 NW 33rd St.
Miami, FL. 33122

Refund/ Cancellation

We guarantee beautiful and fresh flowers. If you are not 100% satisfied, please notify us by e-mail or phone on the day of delivery. We reserve the right to request all the product back at our expense in order to process a refund or replacement. No refunds will be made with out timely notification. A signature is required. No signature on FedEx bill will void guarentee.

Cancellation Policy: Notice must be received 7-days before the delivery date.
Customer Service

Express Shipping

Shipping to the United States only. All flowers shipped FedEx overnight.

Fresh Rose/ Flower boxes at $24.95

Petal bag, one or two dozen roses and others smaller items/ boxes at $9.95

During check out, you may select a delivery date a few days or weeks in the future. If it's a next day order, it must be place by 11:00 A.M. Eastern time for next day delivery. Delivery time is by 10:30 A.M. to business addresses. Allow extra time for residential and rural addresses. A tracking number will be e-mailed the day before delivery. Additional FedEx surcharge of $12.00 per box for Saturday deliveries. If you need your order to arrive on a Saturday, please contact customer service to arrange it. No Monday or Sunday deliveries. Hawaii and Alaska orders have additional shipping charges of $10 per box.

Notice

Flowers are not to be use for consumption. Some flowers may stain fabrics. Slip hazard if petals use on smooth floors. Roses have thorns that may prick skin or fabrics. By purchasing our products, you agree not to hold Jrroses.com liable for any and all claims arising from use of the products. Due to flower market conditions, we reserve the right to update our website prices with out notice.

Privacy Policy: We safeguard our customers privacy. No customer information is ever shared or sold. We don't store or keep credit card numbers on computers.