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Frequently Asked Questions
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Review our store info link for more details. Please e-mail us with any questions.
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Where do the flowers come from and how is the quality?
What payments do you accept?
How are the flowers shipped and may I select a delivery date?
How early may I place the order?
How late may I place the order?
I just received my roses and I was shorted, what now?
Why don’t you deliver on Saturday?
I want my fresh roses delivered on Monday, why is this not possible?
I’m getting married on a Saturday, what day should I schedule the fresh roses to arrive?
I don't have a credit card or don't pay with CC online, what other options?
Where do the flowers come from and how is the quality?
Our flowers come from selected South American farms, mostly Ecuador. Unlike other vendors, that simply drop ships your order and don’t personally inspect the product. JRROSES inspects all products at our Miami facility to insure quality and customer satisfaction.
Our quality is top notch and we back it up with a 100% satisfaction guarantee. See our store info link for more details.
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What payments do you accept?
PayPal payment services accepts all major credit cards.    It's a safe and secure online payment service owned by a trusted name "ebay".
*If paying with an echeck, please consider it takes 3-4 days to clear. Make sure you allow time for the echeck to clear when selecting your delivery date.
If you don't have a credit card or would like to pay by mail, we accept U.S. Postal money orders when mailed in 7-days before your scheduled delivery date. Make sure to include your order# on the money order. Sorry, no personal checks.
Make payment out to: J R Farms
7963 NW 33 St.
Miami. FL. 33122
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How are the flowers shipped and may I select a delivery date?
For fast and reliable delivery, we have partnered with FedEx to ship all our products.
During the check out process, you will have a space to enter your delivery date.
Please keep in mind, our delivery days are Tuesday- Friday (make sure your delivery date falls on a Tue-Fri). The product will arrive in a floral industry standard secure corrugated shipping box, just like a wholesale florist would receive. Unlike other vendors with the fancy pretty boxes (cost added on to you), what matters most at JRROSES and to our customers, is the quality inside the box.
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How early may I place the order?
You may place the order up to one month from your selected delivery date. If you would like to place your order more than a month from your delivery date, please contact us by filling out a price quote request.
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How late may I place the order?
Popular items like fresh red petals, white roses, pink roses, mix color roses and red roses are available for quick delivery. In order to insure a specialty color rose, place your order with seven days notice of your delivery date.
However, we are good with last minute orders too, So always check with us. Please review our shipping details under the store info link.
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I just received my roses and I was shorted, what now?
Don’t panic. The roses come pack 25 stem per bundle. If viewing the bundle from the top, at first glance you will only see about twelve rose bloom showing.
The roses come wrap in a double
(top and low)layer. If you count the bottom stems, you will get a correct total of 25. Sorry for the scare…but this is the floral industry standards on packaging.
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Why don’t you deliver on Saturday?
If requested, we will. Normally we don’t, in order to save our customers
an additional $15.00 FedEx Saturday delivery surcharge per package.
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I want my fresh roses delivered on Monday, why is this not possible?
To insure the perishable products quality, we don’t ship fresh roses over the weekend.
The roses may get held in a hot warehouse awaiting a Monday delivery.
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I’m getting married on a Saturday, what day should I schedule the fresh roses to arrive?
As a suggestion, schedule your delivery date 48hrs before your event.
This allows time for you to condition the roses and gives you a fuller bloom rose.
Since rose petals don’t require water, you may schedule them to arrive 2-3 days before the event.
We have sent last minute orders to arrive 24hrs before events, mostly to Las Vegas. We wonder, why?
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I don't have a credit card or don't pay with CC online, what other options?
Our payment system is secure. It allows for you to pay by electronic check, if you don’t have a CC.
However, we do accept U.S. Postal or Western Union Money Orders mailed in 7-10-days before your schedule delivery day. Sorry, no C.O.D orders.
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